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FREQUENTLY ASKED QUESTIONS

  • Who is We Buy Junk?
  • What are the different types of vehicles you are able to purchase?
  • How would I go about selling my vehicle?
  • Will I be charged any fees when selling my car to We Buy Junk?
  • What is the time frame for pick up of my vehicle?
  • Are you able to remove abandoned vehicles?
  • What areas is We Buy Junk able to service?
  • Do you buy vehicles even though they are damaged and have missing parts?
  • Would I personally need to be present during the pickup of my vehicle?
  • Is my title required to sell my car?
  • If my title is titled in a state other than the one I currently reside in, am I able to sell my car?
  • Are you able to pick up my car without a title?
  • Where would I need to sign on my title?
  • How would I go about obtaining my title?
  • If my vehicle is on the side of the road or highway, are you able to pick it up?
  • How can I be sure that I will receive payment for my vehicle?
  • Are you going to send an adjuster to inspect my vehicle prior to purchasing it?
  • Who is responsible for the paper work once my vehicle is picked up?
  • Am I required to process any documents at the DMV once my vehicle is picked up?
  • How do I check on the status of my vehicle pickup?
  • Will I be able to purchase car parts from We Buy Junk?
  • Other than junk vehicles, what types of other junk are you able to remove?
  • Are you able to tow away industrial equipment, motorcycles, RV’s etc?

Who is We Buy Junk?
We Buy Junk is North Americas premier site unseen vehicle buying service. With a fleet of over 3000 haulers, we will pick your vehicle up anywhere in the country, pay you for it on the spot and provide you with world class hassle free customer service.

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What are the different types of vehicles you are able to purchase?
We Buy Junk purchases vehicles in any condition. We purchase cars, trucks, vans, SUV’s, recreational vehicles, motorcycles, boats etc.

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How would I go about selling my vehicle?
You can simply start by filling out our online form. Once you are finished, you will instantly be contacted by one of our vehicle removal specialists.

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Will I be charged any fees when selling my car to We Buy Junk?
We are a completely free service. We do not charge any fees. In fact, we pay you top market dollar for your vehicle. Once you have agreed to accept our offer, we deliver on our promise.

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What is the time frame for the pickup of my vehicle?
We Buy Junk is a fast and hassle free nationwide vehicle removal service. Because our towing fleet is so large, we are able to offer 24 hour pickup and in some cases even same day pickup.

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Are you able to remove abandoned vehicles?
Each state has particular laws and regulations that govern the removal of abandoned vehicles from a land owner’s property. If you currently have a vehicle abandoned on your property, please contact our customer care department at 1-877-846-1205, one of our removal specialists will gladly assist you.

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What areas are We Buy Junk able to service?
With a towing fleet of over 3000 haulers, we are able to pick up vehicles in all 50 states across North America, including the most remote locations.

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Do you buy vehicles even though they are damaged and have missing parts?
Yes. We Buy Junk purchases vehicles in any conditions. We will always be able to provide an offer to you on your vehicle. The offer you will receive will however depend on the condition of the vehicle and the parts that are missing from the vehicle. Requesting an offer from We Buy Junk is quick and easy. If you do not like the offer you received, we can offer other alternatives for the removal of your vehicle.

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Would I personally need to be present during the pickup of my vehicle?
If your vehicle is accessible to be towed and you are able to leave all required documents with a family member or friend, we are able to issue that individual the payment for your vehicle and you personally do not have to be present at the point of pick up. The payment will be written out in your name, this ensures no one other than you receives compensation for your vehicle. In an event no one is available to be present for the pickup. We Buy Junk can offer other payment alternatives.

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Is my title required to sell my car?
In most cases, the title is required to sell your car in order to prove ownership of the vehicle as well as transfer of ownership to We Buy Junk. However, in some states, a title is not required for the pickup of your vehicle.

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If my title is titled in a state other than the one I currently reside in, am I able to sell my car?
Yes. The state your title was issued in is not relevant to the state you currently reside in when you are looking to sell your vehicle. As long as you are the owner of the vehicle and your name appears on the front of the title, We Buy Junk is able to pick your vehicle nationwide, even in the most remote locations.

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Are you able to pick up my car without a title?
Each state has a different set of laws and regulations that govern the pickup of customer vehicles. If you are in a title only state, we will not be able to pick up your vehicle without a title. If you are not in a title only state, we will be able to pick up your vehicle. Please keep in mind, if We Buy Junk picks up your vehicle without a title, the offer amount will be less due to administrative fees that will be incurred to transfer the vehicle out of your name.

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Where would I need to sign on my title?
In most cases, the owner’s name that appears on the front of the title will need to sign in the seller signature field. However, some states require for you to notarize your title as well as sign in the odometer disclosure section. In order to ensure that you are signing the correct fields on the title, please call our customer service department at 1-877-846-1205.

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How would I go about obtaining my title?
In most cases, you would simply need to contact your local department of motor vehicles and request for a duplicate title. However, in unique situations where there is a lien placed on your vehicle, you would need to contact the lien company and request a lien release document. For more information, please contact our customer service department at 1-877-846-1205.

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If my vehicle is on the side of a road or highway, are you able to pick it up?
Yes. We are able to remove your vehicle as long as all required documents are accompanied with your vehicle.

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How can I be sure that I will receive payment for my vehicle?
You will be paid immediately on the spot as soon as you surrender the vehicle, keys and title to our tower. We Buy Junk operates with the highest level of integrity and professionalism. Our goal is to provide a seamless and hassle free transaction.

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Are you going to send an adjuster to inspect my vehicle prior to purchasing it?
No. We Buy Junk is North America’s premier sight un seen vehicle purchasing service. The price you are offered is strictly based on the information you provide.

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Who is responsible for the paperwork once my vehicle is picked up?
All final paperwork relating to your vehicle will be handled by our professional title clerks at our storage facilities. All we ask of you is to surrender your tags to your local department of motor vehicles. Also, be sure to cancel your insurance and registration if required by your state.

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Am I required to process any documents at the DMV once my vehicle is picked up?
No. However, if we are unable to process the ownership transfer out of your name, you may need to attain certain forms depending on your states laws and regulations. You may also want to go to the DMV to surrender your vehicles tags.

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How do I check on the status of my vehicle pickup?
Simply log into the Check Status page using your Claim ID and corresponding Zip Code. You can also call our customer service department at 1-877-846-1205.

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Will I be able to purchase car parts from We Buy Junk?
Unfortunately at this time we do not supply or sell car parts.

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Other than junk vehicles, what type of other junk are you able to remove?
At the present moment, we only specialize in the removal of junk vehicles. We will be able to offer other junk removal services in the near future.

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Are you able to tow away industrial equipment, motorcycles, RV’s, etc?
Yes. We are able to make offer on any and all vehicle types.

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